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Podcast: Northwind’s Member Focused Approach

Click here to listen to Katherine Lurke, PharmD and Steve Zetzl, PharmD discuss Northwind’s member focused approach to pharmacy benefit management.

Unlike traditional PBM models like you are used to hearing about, Northwind’s PSA (Phamacy Administration Services) prioritizes continuous patient engagement. Steve and Katherine break down how their team works to ensure that once medications are in hand, patients have what they need to succeed—whether that’s navigating complex treatment plans, addressing concerns, or improving overall health outcomes.

Listen to the full episode here and discover how Steve and Katherine are helping change the pharmacy benefits landscape and are setting a new standard for pharmaceutical care and patient outcomes. 

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