Northwind Pharmaceuticals

Great Leaders Help Others Succeed

leadership-board-room-300x231Why is it so difficult to help others succeed? Bookshelves are loaded with great counsel on leadership and coaching. Blog posts are spilling wisdom at an incredible rate and yet, good leadership still seems to be the exception rather than the rule. For some reason, great leadership is more easily described than displayed. We know it when we see it, but when the bullets start flying, the practice of great leadership gets lost in the chaotic details.

What makes a great leader?

  • Great leaders keep it simple. They break complex objectives into basic parts and make it easy for their team to understand and simple for them to execute.
  • Great leaders help their players be the best they can be. Great leaders know the capabilities of their players and set them up to succeed in their goals and assignments.
  • Great leaders push their team members to their limits while acknowledging that mistakes will happen.
  • Great leaders anticipate mistakes and help their players learn from them.
  • Great leaders remove barriers and run interference.
  • Great leaders earn trust by being trustworthy. This means honoring your commitments, maintaining confidences and being honest.
  • Great leaders earn respect by being respectful.
  • Great leaders balance pride and humility.
  • Great leaders secure buy-in by helping team members find the answers rather than giving them the answers.
  • Great leaders earn the right to criticize by being constructive and balancing with appropriate praise.
  • Great leaders are followed into the fire when their players believe the leader has their best interests at heart.
  • Great leaders answer their team members greatest questions: Where are we going? How will we get there? What’s in it for me?
  • Great leaders care enough to expect the best and give their best; every time.
  • Great leaders are decisive yet always open to new information
  • Great leaders recognize their weaknesses and reinforce them with complementary talents.
  • Great leaders share success.
  • Great leaders help their players prepare for success.
  • Great leaders exude positive energy. They fuel their team.
  • Great leaders balance dreams and reality. They help their team members do the same.

And that’s just the beginning. So why is it so difficult? What are the barriers to being a great leader? Alas, we are all only human and so often, it is our “self” that gets in the way. Here are some barriers:

  • We believe we can do it best so we don’ t give others the chance.
  • We want the recognition and don’t share it.
  • We get jealous of the success others.
  • We try to control too tightly. We micromanage and don’t trust our players to do their jobs.
  • We use people to get what we want and they know it.
  • We are greedy and don’t share the fruits of success.
  • We don’t understand our players.
  • We don’t look for win/win situations.
  • We don’t take the time to care, to listen, to empathize.
  • We talk one way but behave in another.
  • We push to results without consideration for the cost of the effort.
  • We criticize persistently without balancing with praise.

No, this list isn’t comprehensive but the point is clear. There are many ways for us to fail as leaders and it is not easy to be a good one, let alone a great one. Being aware of the traits of a great leader and understanding some of the challenges is a good start. Ultimately, great leaders help others succeed; and in the process, they succeed as well.

Schedule a free claims analysis now.

Let’s Talk now

Podcast: Northwind’s Member Focused Approach

Phillip Berry | Sep 25th, 2024
Click here to listen to Katherine Lurke, PharmD and Steve Zetzl, PharmD discuss Northwind’s member focused approach to pharmacy benefit management. Unlike traditional PBM models like you are used to hearing about, Northwind’s PSA (Phamacy Administration Services) prioritizes continuous patient engagement. Steve and Katherine break down how their team works to ensure that once medications are in … more »

continue reading

We’re All in the Business of Healthcare

Phillip Berry | Aug 14th, 2024
Employers and unions have begun to realize that they are very much in the business of healthcare and that they are the “payer.” The move toward self-funding continues to build momentum as costs increase and employers discover that the healthcare universe revolves around a few massive payers. American healthcare has become a $4.5 trillion galaxy … more »

continue reading

The PBM Conflagration Marks the Beginning of Healthcare’s Center-of-Gravity Shift

Phillip Berry | Jul 31st, 2024
Waiting for my turn to present at recent health system executive conference, I noticed that presentations before mine spent a significant amount of time lamenting “payers” and “reimbursements.” Strategies and solutions to address these challenges centered on cutting costs, pooling resources to increase negotiating leverage, lobbying, and aligning with larger health systems to bolster positioning. … more »

continue reading